top of page

Shannon Nelson

Project Coordinator | Administrative Professional | Community & Client Engagement | Communications

Organized. Creative. Resourceful. People-focused.

I bring a diverse background spanning project coordination, administrative operations, customer and client relations, sales support, communications, content creation, event planning, and creative business management.

​

My career has consistently centered around one thing: making things work. Whether coordinating projects, supporting a team, cultivating client relationships, creating content, solving problems, or managing the many moving pieces behind an event or business, I thrive on bringing organization, creativity, and personal connection together.

​

I am especially passionate about work that allows me to connect people with resources, build relationships, solve problems, and contribute to something meaningful.

Professional Experience

2015-7/2024

Administrative Assistant
   HighRollers Painting, Inc.

Experience: Managed daily office operations, overseeing communication between crews and clients, while handling administrative functions such as job bids, contracts, and invoicing.

Learning: Gained expertise in project coordination, client management, and operational efficiency.

Impact: Streamlined the client management process, ensuring smooth communication and timely completion of projects, enhancing customer satisfaction.  Utilized social media content creation abilities resulting in 70% client growth within first year's campaign.

Tasks: Directed incoming inquiries, managed client databases, ordered supplies, and handled social media marketing.

Environment: Thrived in a dynamic, fast-paced, hybrid construction environment, requiring adaptability and effective multitasking.

2003-2016

Photographer & Owner
   SL Bangs Photography, LLC.

Experience: Owned and operated a photography business specializing in weddings and engagements, leading client relationships from initial inquiry to final product delivery.

Learning: Developed skills in photography, post-production editing, and business management, particularly in handling client expectations and creative execution. Consistently increased up selling skills.

Impact: Built a reputation for high-quality photography, timely product delivery, and client satisfaction, resulting in strong word-of-mouth referrals.

Tasks: Managed all aspects of the business, including advertising, photography, editing, product delivery, and business accounting.

Environment: Balanced creative work with the business side in a competitive market, delivering memorable photography services that exceeded client expectations.

1997-2000

Sales Support Specialist
   Luxemburg Hotel (Double Tree)

Experience: Provided comprehensive administrative support to the sales team, including handling daily office operations and facilitating event coordination across departments.

Learning: Strengthened skills in sales support, event planning, and administrative coordination, contributing to overall business growth.

Impact: Streamlined administrative processes, improving team efficiency and enhancing guest satisfaction, supporting the hotel’s success.

Tasks: Prepared sales proposals, contracts, and reports, while coordinating with guest services, food and beverage, and sales departments to ensure successful events.

Environment: Worked in a fast-paced hospitality environment, requiring exceptional organizational skills and the ability to meet client and team needs simultaneously.

Education

2005-2008

Bachelor of Fine Art
   University of Minnesota-Twin Cities

2003-2005

AAS - Photography
   Minneapolis Community and               Technical College - Minneapolis 

2001-2003

Bachelor of Art
   Columbia College Chicago - Chicago

1996-1997

Legal Administration
   MN School of Business - Minneapolis

Skills & Expertise

  • ​Content Production

  • Microsoft Office & Outlook

  • Adobe Creative Suite

  • Social Media Creation & Management

  • Sales Support

  • Event/Project Planning & Management

  • Client/Guest Relationship Cultivation

  • Administration & Business Operations

  • Creative Problem Solving

  • Communication Expert

bottom of page